Position title
Technical BA/PM

#1292 Position Summary: 

The Technical Business Analyst is primarily responsible for analyzing/defining work flow processes, requirements gathering, requirements analysis, impact assessment, and creation of Business Requirements Documents (BRDs) for system development or other internal projects.  The Business Requirement documents are at a detailed level, including functional requirements, use cases, testing strategy, and functional solution design.  This position collaborates with cross-functional teams, both technical and non-technical on a regular basis throughout the project delivery lifecycle.  Perform in a traditional Project Management role when required.  Additional responsibilities could include creation and maintenance of various types of documents, testing support, issue investigation, analysis, and resolution, process definition/improvement.


Essential Functions:

  • Leads the collaboration with the business units to define Work Flow Processes and define Functional Requirements
  • Definition of scope for new projects, documents risk and assumptions, assists in developing the delivery approach, and assists with work estimation
  • Liaison with business customers to identify and define needed system software requirements/specifications
  • Responsible for the use case definition and functional systems design
  • Participates in and facilitates system design workshops with the business community to solicit and document business and functional requirements (e.g. Use Case Creation)
  • Researches, reviews and analyzes existing processes and develops strategies for enhancements
  • Performs business process analysis and modeling
  • Traditional Project Management responsibilities
  • Responsible for facilitating/brokering communication between the business units and the technical team
  • Communicates with development/QA teams regularly to ensure accurate understanding and interpretation of requirements
  • Assists in the preparation of user training documentation and may conduct training sessions
  • Coordinates and performs tests, including end-user reviews, for modified and new processes/systems
  • Provides post implementation support including problem triage, analysis, and resolution
  • Manage business requirements documents throughout all project phases
  • Assist project delivery lead in the creation and maintenance of project related documents (project status sheets, project plans, timelines, etc.)
  • Perform analysis and impact assessment for new initiatives
  • Perform “ad hoc” technical writing assignments and systems/process documentation as required
  • Involvement in Tool/Software/Vendor selection
  • Excellent business acumen with the ability to see the “big picture”

Job Requirements:


  • 5+ years of experience in information technology as a business/systems analyst or technical project manager
  • Experience with business and technical requirements analysis, business process modeling/mapping, methodology development and data modeling (requirements management with Use Cases desired)
  • Strong general understanding of Information Technology solutions (RDBMS, Software Design/Development, Database Administration/Data Structures, “Off the Shelf” products, Web, Cloud, Analytics Etc.
  • Proven experience in requirements/needs analysis and ability to interpret those requirements as they pertain to existing company systems/processes is required
  • Knowledge of systems/software  development required


  • Strong facilitation skills with strong ability to attain “buy-in” from everyone in the organization
  • High proficiency with MS Office (Word, PowerPoint, Excel, Visio, Project, Publisher)
  • Exceptional communication skills (verbal and written)
  • Extreme attention to detail and documentation of processes, systems, project plans, issue resolution, risks etc.
  • Advanced skills in technical writing and capability in authoring clear and concise process-orientated technical documentation
  • Excellent interpersonal skills including the ability to work with both internal and external customers and all levels of the organization
  • Strong organizational skills with the ability to handle multiple projects and timelines with minimal supervision required
  • Excellent problem solving and conflict management skills including the ability to minimize conflict and find mutually acceptable resolutions required
  • Experience working with Relational Database Management Systems (RDBMS) and Data Structures
  • Knowledge of Agile methodology
Employment Type
Job Location
Metro Detroit
Date posted
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Position: Technical BA/PM

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