IT Architect REQ 1022
  • Provides the highest level of infrastructure technical expertise and project leadership in the department.
  • Designs and develops technical and business initiatives and strategies in order to support the infrastructure department and IS goals.
  • Develops an understanding of the business strategy and competitive environment to ensure technology solutions align with business requirements.
  • Provides recommendations to senior management regarding new technology, design and system enhancements.
  • Provides support to Security in the development of appropriate audit controls and procedures.
  • Develops work plans and estimates for complex projects and ensures that project teams remain on schedule and within budget.
  • Monitors risks to ensure the operations integrity of each release throughout the implementation cycle.
  • Develops and maintains vendor relationships.
    Providing technical consultation, mentoring and training to less senior staff
  • Providing technical knowledge and leadership to project teams/technical project maintenance teams
  • Drive project solutions and hold project team members accountable for the successful achievement of solutions
  • 3 -5 years of working knowledge/experience in administering, developing and Implementing solutions within the Service-Now platform.
  • Experience with ServiceNow ITOM (Discovery, Service Mapping, Event Management, Orchestration, Operational Intelligence, Cloud Management and Release Automation)
  • Experience with ServiceNow ITBM (Demand Management , PPM Suite, Vendor Management, Resource Management)
  • Experience with ServiceNow ITSM (Incident, Problem, Change, Asset, Service Catalog, Security Operations, Vulnerability response)
  • Experience with Performance Analytics in creating Reports and Dashboards.
  • Experience with Service Portal using Angular JS/Bootstrap framework.
  • Experience with Web Services integrations using SOAP or REST.
  • Works in a temperature-controlled office environment.
  • Bachelor Degree in Computer Science or related field or applicable professional certification and/or eight to ten years relevant technical and analytical experience.
  • Requirements include the same as previous in job family plus strong technical, analytic, design and development experience.
  • Developing and implementing multiple architecture frameworks, models and integrated strategies to support enterprise requirements
  • Use of leading-edge tools and model based development
  • Vendor management to ensure resource requirements and timelines are met
  • Monitoring risk and ensuring the operation integrity of each release throughout the project implementation cycle
  • Multi-faceted technology architectures
  • Technical strategic and tactical enterprise project management
  • Developing business plans for technology initiatives
  • Strong knowledge of complex tactical infrastructure technology
  • Strong knowledge of security and control procedures
  • Strong written communication skills, including, but not limited to, procedures and technical material preparation and presentation.


Preferred Certifications:

  • Service-Now Certified Implementation Specialist
  • Service-Now Certified Application Developer
  • Service-Now Certified Administrator


Position: IT Architect REQ 1022

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Employment Type
Direct Hire
Job Location
Lansing, MI
Date posted