Director of Originations 1240

The Director of Originations is a key strategic and operational leadership role responsible for developing and implementing strategies to establish and maintain an industry-leading funding operation for the Company.

The purpose of the “Director of Originations” position is to . . .

    • Develop and implement an effective strategy to improve operational results in the Dealer Service Center and meet the Company’s BHAG goals.
    • Improve funding speed, origination quality and deliver world-class customer service.
    • Seamlessly integrate dealer inventory accurately into the originations system.
    • Build strong relationships with other leaders in the organization and work collaboratively to create intrinsic value.
    • Partner with our Sales leadership team to deliver an effortless dealer experience.

Position Outcomes & Activities:

    • Continuously identify improvements and embed successful change projects.
    • Continuously improve the efficiency, quality and consistency of your teams.
    • Develop and implement strategies to scale your areas of responsibility.
    • Direct and develop an operational management team to enhance performance by setting clear accountable performance measures and inspecting what you expect.
    • Work closely with Corporate Legal and Compliance to ensure compliance with the laws and regulations impacting your teams.
    • Identify potential risk issues.
    • Apply the concepts of organizational health to develop and maintain healthy and effective teams.
    • Effectively communicate so that all team members are kept abreast of the current state of the departments and the organization as a whole.
    • All other duties as assigned by the COO.
    • 10+ years of experience in a contract originations, dealership or customer service environment.
    • 7+ years of experience leading a team.
    • Bachelor’s degree or equivalent experience.
    • Passion for driving and implementing process improvement.
    • Solutions oriented approach to solving complex problems and challenges.
    • Established track record of exceeding performance results.
    • Position will work on-site in Southfield Michigan with limited travel.


    • Extensive experience managing a team of leaders.
    • Experience in financial services sector (loan servicing or loan origination organizations).
    • Working knowledge of Microsoft office and customer support technologies.
    • Extensive experience with CAPS or dealer operations.

Knowledge and Skills

    • Able to communicate clearly and in a concise manner, both verbally and in written form, at all levels.
    • Be an honest and ethical leader who is approachable and receptive to feedback from team members.
    • Be effective at setting clear expectations with your teams, assessing their performance and providing feedback to improve performance.
    • Own your performance, be receptive to feedback on your performance and actively apply that feedback.
    • Continuously coach your team, facilitate learning and development sessions and leverage best practices to improve performance.
    • Able to communicate and assess process and policy expectations and manage your team members against those expectations in a fair and consistent manner.


Position: Director of Originations 1240

Thank you for submitting your application. We will contact you shortly!

Employment Type
Direct Hire
Job Location
Southfield, MI
Date posted
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